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Don’t overdo it
The paradox of content in sustainable tourism

Anne-Cécile Dousson-Lhéritier

Customers now want to own their travel experiences end-to-end, and they are getting more conscious of the impact of their actions. Whether tourism companies have sustainability at the core of their business model or as a possible choice for a subsegment of their customers, it is a concept everyone is talking about.

Anne-Cécile Dousson-Lhéritier
MultiLingual November/December 2019

Pielmeier 2019

Artificial intelligence (AI) has become a true buzzword in the language services industry, and just about everywhere else too. From naysayers who frown upon anything related to AI to technology vendors and some language service providers (LSPs) that use AI as a marketing boosterism tool, it is really hard to avoid getting tangled in all the misleading messages you hear out there.

Hélène Pielmeier
MultiLingual September/October 2019

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