I have been inspired by many of the sales people in our industry, but only a few of those I have met truly embrace the responsibility and commitment that this job requires. Only a few have had the capability to look beyond commission schemes and the career focus to look, above all, for solutions. To simultaneously create and increase value for both clients and employees is a hard undertaking.

As I mentioned, I have been fortunate to have met some very inspiring professionals in sales. However, the sales teams in our industry have cost their own companies a significant and growing amount of resources, and unfortunately, inflated compensation is a major obstacle in the expansion of services for many small and mid-size players in localization services. Because of this, I think we will move into a more transparent model where value creation as well as total costs of delivery will point to where long-term gains can be achieved. . .