A decade ago, when I worked as a localization account manager for one of the principal localization houses at a San Francisco site, one of my tasks was to process masses of useless requests for proposals (RFPs). These requests came from companies of all verticals and I was often surprised at how off-target they were.
Rather than setting the stage for providers to effectively present their solutions, these RFPs were innocently structured as an in-the-dark roll of the dice. One significant factor was that the RFP writers were not from the localization industry and, therefore, were not familiar with the workflow nuance specifics required for optimized localization production implementation. However, a poignant, to-the-point RFP serves as a springboard to the company’s purchasing power with suppliers, as well as identifies risks and benefits at the pre-project plan phase. Throughout the RFP process, both buyers and suppliers gain insight into solution strategies, perspectives and price points. . .